Privacy Policy

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PRIVACY POLICY

The Privacy Policy of Duratex S.A. and its subsidiaries and affiliates (“Duratex”) was created to demonstrate Duratex’s commitment to the security and privacy of information collected from users of our interactive services available on the corporate website.

You can visit our website and get to know our products and services, look for career opportunities, read reports, get information and news, without giving us any information about yourself. If you share with us any information, this policy tries to clarify how Duratex collects and handles your personal information.

1. Personal information passed on to us by users will be collected by ethical and legal means.

2. Any information that the user of this site is providing will be collected and stored according to strict security  and confidentiality standards.

3. Unless there is a legal or judicial determination, user information will not be transferred to others or used for  purposes other than those for which they were collected.

4. This site contains links to other external websites whose content and privacy policies are not Duratex’s                responsibility. Duratex doesn’t have access to the information collected by cookies (*) shown in the sites                        directed by these links.

5. For administrative purposes, we may use cookies (*), and the user can at any time activates in his/her browser mechanisms to allow or block them from being shown.

We provide our users channels to contact us, to answer any questions, with our online customer service.

(*) Cookies: small files placed on your computer to track movements within websites.

TERMS AND CONDITIONS

The navigation and search of this site is subject to the following Terms and Conditions:

Warranties, Responsibilities and Damages

Duratex SA and its subsidiaries and affiliates (“Duratex”) do not guarantee that the contents, instruments, and materials contained on, used, and offered on this website are precisely updated or complete and will not take responsibility for mistakes caused by content errors or equipment failures.

Duratex does not take responsibility, expressly or implicitly, for the improper use of the information, instruments, or materials available and/or for the equipments used on this site, for any purpose, made by any user. The user has the sole responsability of any injuries in their own right or third parties, caused or not by this improper use.

Under no circumstance,  Duratex, its administrators, or employees will be responsible for any direct, indirect, special, incidental, or consequential damages, losses, or expenses generated by the connection to this website or use of your part or inability to use by any party, or to any failure of performance, error, omission, interruption, defect, or delay in operation or transmission, computer viruses, or line or system failure, even if Duratex or its representatives are warned of the possibility of such damages, losses or expenses.

The proper provision of all Internet resources, with no exception, is the sole responsibility of the website user.

Duratex is not responsible for the content of other sites (a) whose addresses are available on the pages of this site, or (b) whose address of this site is available on them. Duratex does not guarantee the reimbursement of any damages caused by the sites referred to in this section.

To learn more about messages exchanged between the user and Duratex through the Internet, please consult our Privacy Policy.

Confidentiality of Information

Duratex reserves the right to improve the functionality of this site due to the analysis and consolidation of the information and suggestions collected from the users. To learn more about the use of the information collected on this site, please consult our Privacy Policy.

Use of information

The information available on this site is subject to change without prior notice or authorization.

Price quotes and other information provided on this website are exclusively for informational purposes. Duratex is not responsible for any inaccuracies or omissions nor is it responsible for decisions made based on such information.

Intellectual property

Unless otherwise stated, all the content on the pages of this website, such as information, business name, brand, domain name, slogan, or advertising expressions or any distinctive sign, materials, instruments, page organization, graphics, and drawings belong to Duratex or to third parties who have lawfully ceded their right to use it.

Comments on EBITDA

EBITDA is a measure widely used to approximate operating profits and to estimate the company’s cash generation capacity. The inclusion of information on EBITDA is intended to present a measure of Duratex’s cash generating capacity from its operations. EBITDA corresponds to the acronym Earnings before Interests, Taxes, Depreciation and Amortization.Accept Agreement

Accept Agreement

By accessing this site and any of its pages, the user will automatically accept all terms and conditions established here. Therefore, please stop browsing the pages of this site in the event of disagreement with any of the Terms of Use and Conduct.

Tolerance

The tolerance for possible non-compliance of the Terms of Use and Conduct section by the user shall not constitute a waiver of the right to demand compliance with the obligation, pardon, or alteration of what is provided here.

Legislation and Forum

These Terms of Use and Conduct are governed by Brazilian law. Any disputes or controversies originated by any acts practiced in connection with the use of the site by users, including the non-compliance with the Terms of Use and Conduct or for the infringement of Duratex’s rights and/or third parties, including intellectual property rights, of secrecy and personality, will be processed in the Capital District of the State of São Paulo.

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